Dear Customers,
Last mile fiber provider Tuatahi First Fibre is carrying out maintenance work which will affect our Hamilton (Waikato region) Handover customers.
Customers might notice upto 15 minutes outage during the scheduled period. Please contact our support team on 0800 477 333 if you have any issues after the outage.
Posted on
May 10, 2024 - 14:28 NZST
As part of ongoing platform maintenance we will be performing a software upgrade on our Christchurch Broadband Terminator. As this is the first upgrade within our Broadband Network we will be migrating all handovers terminating in Christchurch to our Wellington Terminator. The aim of this is to complete full end to end production testing of the upgrade without customer impact. A subsequent window will be established to migrate all handovers back to Christchurch.
Posted on
May 17, 2024 - 08:58 NZST
As part of ongoing platform maintenance we will be performing a software upgrade on our Christchurch Broadband Terminator. This is the second window where Christchurch terminating services will be migrated from Wellington back to Christchurch.
Posted on
May 17, 2024 - 09:00 NZST
Dear Customers,
Last mile fiber provider Chorus is carrying out maintenance work which will affect our Auckland Region customers which are terminating at Mayoral Drive Exchange.
Customers will experience a loss of services for up to 60 minutes during the scheduled period. Please contact our support team on 0800 477 333 if you have any issues after the outage.
Posted on
May 13, 2024 - 10:50 NZST