Vendor has implemented a fix for the non-critical issue. Voice engineers have confirmed it was a successful resolution. The scheduled maintenance has been completed.
Posted Jan 21, 2023 - 23:01 NZDT
Update
Update: Vendor is still investigating the non-critical isolated issues.
Posted Jan 21, 2023 - 14:50 NZDT
Update
All VVP services are working now, apart for a few non-critical isolated issues. We are continuing to work through these issues.
Posted Jan 21, 2023 - 12:33 NZDT
Update
VVP portal is been resolved and should be working for most customers. If any issues please try again in 5 minutes.
Posted Jan 21, 2023 - 09:13 NZDT
Update
All calls have been restored. We are still having some portal issues, which we are working on.
Posted Jan 21, 2023 - 08:04 NZDT
Update
All VVP zones have been updated, however we are having some database syncing issues which we are currently working on.
Posted Jan 21, 2023 - 06:41 NZDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2023 - 23:00 NZDT
Scheduled
This rolling upgrade will take up to 24 hours to complete. However, it will be almost 100% transparent to most users. If a call should be affected, as an individual node is upgraded, a subsequent call proceeds as normal. The upgrade adds new features and performance improvements as well as several bug fixes.
Posted Jan 13, 2023 - 13:38 NZDT
This scheduled maintenance affected: Voice (Voice Platform).