New Chrome version incompatibility issues with the Voyager Softphone Desktop Client (WebRTC)

Incident Report for Voyager

Resolved

This incident has been resolved.

Posted Jun 28, 2022 - 10:30 NZST

Identified

The issue has been identified and a fix is being implemented.

Posted May 27, 2022 - 12:32 NZST

Investigating

Due to Google Chrome's latest version update, the Softphone Desktop Client (WebRTC) has compatibility issues. As a result, all users using the Softphone Desktop client (WebRTC) will be affected. All users using the Mobile Softphone will not be affected. Our team is working on an alternative.

We apologise for any inconvenience caused.

Posted May 26, 2022 - 13:10 NZST