Maintenance has been scheduled. Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Jul 31, 2025 - 18:56 NZST
Completed
The scheduled maintenance has been completed.
Posted Jul 31, 2025 - 18:56 NZST
Update
Maintenance completed successfully.
Posted Jul 31, 2025 - 18:55 NZST
Scheduled
Maintenance has been scheduled. Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Jul 17, 2025 - 15:28 NZST
This scheduled maintenance affected: Connectivity (DSL Broadband, Fibre Broadband).