TFF Emergency Maintenance - Hamilton, Bay of Plenty, Taranaki, Manawatu-Whanganui
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 05, 2026 - 22:00 NZDT
Scheduled - Maintenance has been scheduled.
Symptoms: Your internet or phone service may drop out for up to 1 hour at some point during your areas maintenance window (10:00pm to 6:00am):
Hamilton: Monday 5 October

Tauranga / Bay of Plenty: Tuesday 6 October

New Plymouth / Taranaki: Wednesday 7 October

Whanganui / Manawatu-Whanganui: Thursday 8 October

This affects Bitstream, Baseband and Hyperfibre services. Only the area listed for each night is affected.
Recommended user actions: No action needed. Services should reconnect on their own when work has been completed. If you are still offline following allocated work hours, please reboot your modem and contact support if issues are still experienced.
Oct 5, 2026 22:00 - Oct 9, 2026 06:00 NZDT
Core Network & Services Operational
Connectivity Under Maintenance
DSL Broadband Operational
Fibre Broadband Under Maintenance
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Under Maintenance
Domains Operational
Email Operational
VPS Under Maintenance
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

Unresolved incident: TFF Emergency Maintenance - Hamilton, Bay of Plenty, Taranaki, Manawatu-Whanganui.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Unscheduled Outage for upstream .NZ domain registry
Resolved - This incident has been resolved.
Sep 25, 17:10 NZST
Update - Vendor resolution:
An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: Our upstream .nz registry is in maintenance mode.

A fix has been applied by the .nz registry and are monitoring the situation for stability.

To view more information relating to this outage you can view here https://status.internetnz.nz/
Sep 25, 14:41 NZST
Monitoring - Vendor resolution:
An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: Our upstream .nz registry is in maintenance mode.

Domain search, registration, transfer, renewal, transfer and management of .nz domains will be offline during this period. Existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected.

To view more information relating to this outage you can view here https://status.internetnz.nz/
Sep 25, 14:41 NZST
Investigating - Vendor resolution:
An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: Our upstream .nz registry is in maintenance mode.

Domain search, registration, transfer, renewal, transfer and management of .nz domains will be offline during this period. Existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected.

To view more information relating to this outage you can view here https://status.internetnz.nz/
Sep 25, 14:15 NZST

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Emergency Change for TFF Tauranga Circuits
Completed - The scheduled maintenance has been completed.
Sep 23, 09:32 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:30 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: **Emergency Change**
TFF are performing a configuration fix to correct an ongoing issue in Tauranga. Circuits may experience one or more outages, with each outage lasting up to 15 minutes.
Recommended user actions: Reboot router if issue persists
Sep 21, 16:37 NZST

Sep 22, 2026

Unscheduled Outage for upstream .NZ domain registry
Resolved - This incident has been resolved.
Sep 22, 08:38 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Our upstream .nz registry is in maintenance mode.
Domain search, registration, transfer, renewal, transfer and management of .nz domains will be offline during this period. Existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected.
Sep 22, 08:30 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Our upstream .nz registry is in maintenance mode.
Domain search, registration, transfer, renewal, transfer and management of .nz domains will be offline during this period. Existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected.
Sep 22, 08:19 NZST
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