Update - Vendor resolution: An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: An issue was encountered by Enable during planned maintenance this morning, resulting in connectivity issues for customer services in the Christchurch UFB zone.
Enable is currently rolling out a fix for the connectivity issue, prioritising services in the following order: Health, Education, Business, then Residential.
We are observing affected circuits beginning to come back online as the fix is progressively rolled out.
Network Tasman services: We are aware that Network Tasman services are also impacted by this issue, as these services are facilitated via Enable.
Customers may still experience intermittent connectivity while the fix is being applied. We will continue to monitor restoration and provide further updates as more information becomes available.
Aug 27, 2026 - 09:35 NZST
Update - Vendor resolution: An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: An issue was encountered by Enable during planned maintenance this morning, resulting in connectivity issues for customer services in the Christchurch UFB zone. Enable has identified the issue and is working to resolve it.
Aug 27, 2026 - 01:54 NZST
Identified - Vendor resolution: An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: A nssue was encountered by Enable with with the planned maintnenece this morning, resulting in cconnectivity issues for customer services in the Christchurch UFB zone.
Enable have identified the issue, and are working to resolve the issue.
Aug 27, 2026 - 01:49 NZST
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ACI Upgrade
Aug 20, 202611:00 - Aug 22, 202605:00 NZST
Update -
Maintenance has been scheduled. Symptoms: Services impact: No service interruption is expected.
This is for informational purposes only. Recommended user actions: None Required
Aug 17, 2026 - 16:06 NZST
Scheduled -
Maintenance has been scheduled.
Aug 17, 2026 - 15:55 NZST