Identified - We are aware of a bug incrementing the start day for time based rules when configured via the Callflows App. This has been rectified and we are currently working with our vendor to deploy a hotfix. No date has been scheduled yet, but we will provide a date as soon as one is available.
An interim workaround is to set the start date one day before the required date.
Mar 08, 2023 - 14:39 NZDT
Core Network & Services
Voyager network backbone, bandwidth links, DNS services, etc.
The status of other services may not necessarily be updated, while we are resolving issues with our core.
Completed -
The scheduled maintenance has been completed.
Sep 23, 00:09 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 NZST
Scheduled -
We will be updating a critical component of VVP. Customers may experience registration and calling disruptions while we restart services.
Aug 28, 10:39 NZST
Completed -
The scheduled maintenance has been completed.
Sep 22, 06:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:02 NZST
Scheduled -
Dear Customers, Our Enable Christchurch UFB handover will be affected by the maintenance work scheduled by fiber provider Enable Networks. We expect upto 30 minutes downtime for all services on this handover during the outage window. We apologies for any inconvenience this maintenance may cause and request to reach out our Helpdesk for any issues.
Sep 6, 15:25 NZST
Completed -
The scheduled maintenance has been completed.
Sep 19, 12:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:30 NZST
Scheduled -
Our upstream registry provider for .nz domain names is in maintenance mode. This means that services such as domain search, registration, renewal, transfer and some domain management changes (DNS delegation, etc) for .nz domain names will be affected during this period.
Rest assured that existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected and can be registered, renewed and updated as normal. We apologise for any inconvenience this may cause and appreciate your patience.
Sep 18, 12:30 NZST
Completed -
The scheduled maintenance has been completed.
Sep 14, 05:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:00 NZST
Scheduled -
Dear Customers, Our Whanganui TFF handover will be affected by the maintenance work scheduled by fiber provider TFF. We expect upto 15 minutes downtime for all services on this handover during the outage window. We apologies for any inconvenience this maintenance may cause and request to reach out our Helpdesk for any issues.
Aug 31, 09:43 NZST