Voyager Service Status
Planned outage -TFF new Plymouth Handover migration
Verifying - Verifying that all aspects of service is functional.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Jun 02, 2026 - 23:53 NZST
In progress - Maintenance in progress.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Jun 02, 2026 - 22:46 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Jun 2, 2026 23:00 - Jun 3, 2026 06:00 NZST
Planned outage -Network Tasman migration to Enable Networks 20/04/26
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of Network Tasman Migrations to Enable Networks, Enable will be migrating services to Enable’s Access Network. This outage will occur with a 30 min outage during the above planned migration window as mentioned. A restart of Router is advised post outage.
Apr 20, 2026 23:00 - May 11, 2026 06:00 NZST
Core Network & Services Operational
Connectivity Operational
DSL Broadband Operational
Fibre Broadband Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 3, 2026

No incidents reported today.

Jun 2, 2026
Hazard Only - IPoE Authentication Improvements
Completed - The scheduled maintenance has been completed.
Jun 2, 23:53 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: We will be completing planned maintenance affecting IPoE broadband connections.

This work is being carried out to improve the authentication process and support ongoing network stability.

The change is limited to IPoE services only, and no customer downtime is expected.
Recommended user actions: Nil
Jun 2, 23:34 NZST
In progress - Maintenance in progress.
Symptoms: We will be completing planned maintenance affecting IPoE broadband connections.

This work is being carried out to improve the authentication process and support ongoing network stability.

The change is limited to IPoE services only, and no customer downtime is expected.
Recommended user actions: Nil
Jun 2, 22:45 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: We will be completing planned maintenance affecting IPoE broadband connections.

This work is being carried out to improve the authentication process and support ongoing network stability.

The change is limited to IPoE services only, and no customer downtime is expected.
Recommended user actions: Nil
May 29, 10:18 NZST
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Planned Maintenance - Datacenter UPS Infrastructure at Piermark Drive
Completed - The scheduled maintenance has been completed.
May 27, 17:32 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: Potential for brief loss of connectivity to devices/services on the UPS-A feed.

During the battery replacement, UPS-A will operate without battery backup. In the unlikely event of a mains failure, some single-PSU devices may lose power until the generator auto-starts and the ATS completes transfer (typically 10–15 seconds), or mains is restored.

UPS-B and all equipment on the UPS-B feed are unaffected.
May 27, 16:10 NZST
Update - Maintenance in progress.
Symptoms: Potential for brief loss of connectivity to devices/services on the UPS-A feed.

During the battery replacement, UPS-A will operate without battery backup. In the unlikely event of a mains failure, some single-PSU devices may lose power until the generator auto-starts and the ATS completes transfer (typically 10–15 seconds), or mains is restored.

UPS-B and all equipment on the UPS-B feed are unaffected.
May 27, 09:19 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Potential for brief loss of connectivity to devices/services on the UPS-A feed.

During the battery replacement, UPS-A will operate without battery backup. In the unlikely event of a mains failure, some single-PSU devices may lose power until the generator auto-starts and the ATS completes transfer (typically 10–15 seconds), or mains is restored.

UPS-B and all equipment on the UPS-B feed are unaffected.
May 21, 13:24 NZST
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

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