Completed -
This scheduled work has been completed.
Dec 7, 18:02 NZDT
Update -
Scheduled work is continuing as planned.
We have seen multiple mains brownouts impacting non-essential services, these have been failed over to generator while we wait for clearance from vector. There is no impact to ICT loads as these are all on UPS and generator feeds.
Dec 7, 11:09 NZDT
Update -
Scheduled work is continuing as planned.
All racks have been transitioned from legacy power feeds, and we anticipate no additional impact on customer devices.
The site has transitioned over to generator to allow for further work to be completed on the mains distribution boards.
Dec 7, 09:45 NZDT
Update -
Scheduled work has been paused for the evening.
All racks have been transitioned from legacy power feeds, and we anticipate no additional impact on customer devices.
The site has returned to mains with standby generator.
Dec 6, 20:58 NZDT
Update -
Scheduled work is progressing as planned.
All racks have been transitioned from legacy power feeds, and we anticipate no additional impact on customer devices.
Further background work on the mains infrastructure is underway, and we will soon be de-energizing the old UPSs.
The site will continue to run on generator and UPS.
Dec 6, 13:31 NZDT
Update -
Scheduled maintenance is currently in progress.
we are now starting to move devices onto new power feeds.
Dec 6, 09:33 NZDT
Update -
Scheduled maintenance is currently in progress.
Site will start moving across to generators for primary power and prework checks are being performed.
Key updates to follow as avalible.
Dec 6, 08:32 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 NZDT
Scheduled -
Following recent upgrades to the power infrastructure at our Albany datacenter and the successful commissioning of new UPS units, we are now prepared to complete the next phase of power migrations. During this period, we will be transitioning to our new UPS-B and moving each rack to the new 32A Power feed. This process mirrors the one undertaken for New UPS-A earlier in the year.
Schedule:
• Start Time: 8:00 AM, Wednesday, 6th December
• End Time: 6:00 PM, Thursday, 7th December
• Expected Outage: We anticipate the outage from each Power Distribution Unit (PDU) migration to be no more than 20 minutes. However, please be prepared for a window of up to 45 minutes for dense compute racks.
Impact on Services:
Due to the nature of the work, there will be outages on the secondary power feed for each rack, as we relocate the power feed for each Power Distribution Unit (PDU). While devices with dual power supplies are expected to be unimpacted (with alarms), we cannot guarantee non-redundant services will not be impacted. Given the involvement of both backend infrastructure and individual racks, specific timelines for each customer or rack cannot be provided.
To maintain service stability, the datacenter will be powered by multiple separate generators throughout the duration of the work.
Customer Recommendations:
• We strongly recommend that customers avoid visiting the datacenter during these two days due to the presence of contractors and operational generators in multiple areas on-site.
• While remote hands will be on-site, we kindly ask that all non-priority work be delayed until after this maintenance window.
• To stay updated on progress, we will be posting updates on our status page as work progresses.
Support and Questions:
If you have any concerns or questions regarding this maintenance, our support team is available to assist you. Please do not hesitate to contact us, and we will be happy to address any queries you may have.
We appreciate your understanding and cooperation as we work to enhance the reliability and efficiency of our datacenter. Thank you for choosing us as your trusted partner.
Nov 29, 18:05 NZDT