Voyager Service Status
Identified - We are aware of a bug incrementing the start day for time based rules when configured via the Callflows App. This has been rectified and we are currently working with our vendor to deploy a hotfix. No date has been scheduled yet, but we will provide a date as soon as one is available.

An interim workaround is to set the start date one day before the required date.

Mar 08, 2023 - 14:39 NZDT
Core Network & Services
Operational
Applications Operational
Websites Operational
Partner Portal
Operational
Connectivity Operational
DSL Broadband
Operational
Fibre Broadband
Operational
Premium Circuits Operational
Hosting Operational
Cloud VM Operational
Domains
Operational
Email Operational
iSMS Messaging Operational
Piermark Drive Datacentre
Operational
Private Cloud Operational
VPS Operational
Website Hosting Operational
Voice Operational
Voice Platform
Operational
Calling
Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 00:09 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 NZST
Scheduled - We will be updating a critical component of VVP. Customers may experience registration and calling disruptions while we restart services.
Aug 28, 10:39 NZST
Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:02 NZST
Scheduled - Dear Customers,
Our Enable Christchurch UFB handover will be affected by the maintenance work scheduled by fiber provider Enable Networks. We expect upto 30 minutes downtime for all services on this handover during the outage window. We apologies for any inconvenience this maintenance may cause and request to reach out our Helpdesk for any issues.

Sep 6, 15:25 NZST
Sep 21, 2023
Sep 20, 2023

No incidents reported.

Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 12:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:30 NZST
Scheduled - Our upstream registry provider for .nz domain names is in maintenance mode. This means that services such as domain search, registration, renewal, transfer and some domain management changes (DNS delegation, etc) for .nz domain names will be affected during this period.

Rest assured that existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected and can be registered, renewed and updated as normal. We apologise for any inconvenience this may cause and appreciate your patience.

Sep 18, 12:30 NZST
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:00 NZST
Scheduled - Dear Customers,
Our Whanganui TFF handover will be affected by the maintenance work scheduled by fiber provider TFF. We expect upto 15 minutes downtime for all services on this handover during the outage window. We apologies for any inconvenience this maintenance may cause and request to reach out our Helpdesk for any issues.

Aug 31, 09:43 NZST
Sep 13, 2023
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.