Voyager Service Status
All Systems Operational
Core Network & Services ? Operational
Applications Operational
Websites Operational
Partner Portal ? Operational
Connectivity Operational
DSL Broadband ? Operational
Fibre Broadband ? Operational
Premium Circuits Operational
Hosting Operational
Cloud VM Operational
Domains ? Operational
Email Operational
iSMS Messaging Operational
Piermark Drive Datacentre ? Operational
Private Cloud Operational
VPS Operational
Website Hosting Operational
Voice Operational
Voice Platform ? Operational
Calling ? Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our upstream registry provider for gTLD domain names (.com .net .org .kiwi .uk etc) is in maintenance mode. This means that services such as domain search, registration, renewal, transfer and some domain management changes (DNS delegation, etc) for gTLD domain names will be affected during this period.

Rest assured that existing domains will continue to resolve normally and website and email will remain fully operational. All services for .nz domain names are unaffected and can be registered, renewed and updated as normal. We apologise for any inconvenience this may cause and appreciate your patience.

Posted on Jul 03, 2024 - 10:26 NZST
Core Network Maintenance - Perimeter Road (CHC) Aug 1, 2024 23:00 - Aug 2, 2024 06:00 NZST
Dear Customers,

As part of ongoing network improvements we are planning to upgrade our Core routers in Perimeter Road (CHC) to the current software release running on Voyager Network devices.

We do not expect any outage during this work. This is Hazard only notice while the above work is carried out.

Posted on Jul 17, 2024 - 14:42 NZST
As part of ongoing infrastructure maintenance we will be performing a software upgrade on our Auckland based broadband termination equipment. This upgrade will create multiple downtime events during the window. Total cumulative downtime for customers isn't expected to be more that 45mins.

This will affect users in the following regions/services: Wellington, Kapiti, Palmerston North, Napier, Hastings and smaller town lower North Island UFB services.

Posted on Jul 26, 2024 - 08:39 NZST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 03:00 NZST
Scheduled - Our upstream registry provider for gTLD domain names (.com .net .org .kiwi .uk etc) is in maintenance mode. This means that services such as domain search, registration, renewal, transfer and some domain management changes (DNS delegation, etc) for gTLD domain names will be affected during this period.

Rest assured that existing domains will continue to resolve normally and website and email will remain fully operational. All services for .nz domain names are unaffected and can be registered, renewed and updated as normal. We apologise for any inconvenience this may cause and appreciate your patience.

Jul 23, 18:33 NZST
Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 NZST
Scheduled - Dear Customers,

Voyager is carrying out upgrade work at Mount Eden Exchange POP network to accommodate high speed (Chorus Hyperfiber) UFB connections. This work will cause upto 2 x 30 minutes outage to existing customers terminating at this POP. We apologies for any inconvenience this might cause.

Jul 12, 17:10 NZST
Jul 22, 2024
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 10:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:30 NZST
Scheduled - Our upstream registry provider for .nz domain names is in maintenance mode. This means that services such as domain search, registration, renewal, transfer and some domain management changes (DNS delegation, etc) for .nz domain names will be affected during this period.

Rest assured that existing domains will continue to resolve normally and website and email will remain fully operational. All services for other domain names are unaffected and can be registered, renewed and updated as normal. We apologise for any inconvenience this may cause and appreciate your patience.

Jul 12, 18:10 NZST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.