Identified - We are aware of a bug incrementing the start day for time based rules when configured via the Callflows App. This has been rectified and we are currently working with our vendor to deploy a hotfix. No date has been scheduled yet, but we will provide a date as soon as one is available.
An interim workaround is to set the start date one day before the required date.
Mar 08, 2023 - 14:39 NZDT
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 2023 - 13:26 NZDT
Investigating - We are currently experiencing widespread outages on copper and fibre phone and broadband services across the North Island due to Cyclone Gabrielle. We apologise for any inconvenience this may have caused.
If you have recently had power restored but are still without internet or landline phone, please check the outages page for Chorus: https://www.chorus.co.nz/outages
Please note that engineers are working hard to restore all services as quickly as possible.
We are currently experiencing higher than normal call volumes that may delay us in answering your call. We appreciate your patience and understanding during this time.
Feb 17, 2023 - 13:26 NZDT
Resolved -
This incident has been resolved.
Mar 21, 15:19 NZDT
Investigating -
We are actively investigating an issue impacting some customers on the 1stDomains Web Hosting platform. Some services may be intermittently available during this time.
Mar 21, 14:46 NZDT
Completed -
Christchurch's new core voice server has been successfully deployed.
Mar 17, 23:37 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 NZDT
Scheduled -
Voice engineering will be replacing our current Core voice server in Christchurch with a new server running the latest software release.
Mar 14, 15:20 NZDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 04:00 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 NZDT
Scheduled -
We will be undergoing server patching on all Windows shared hosting servers between this maintenance time. Sites will have up to 15 minutes of downtime during this window but will auto resume back to normal after the patching has completed.
Mar 15, 15:49 NZDT
Completed -
The scheduled maintenance has been completed.
Mar 15, 15:45 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 NZDT
Scheduled -
We will be performing maintenance on our web servers between 10:00pm and 11:00pm. During this maintenance window, some websites will be inaccessible for up to 10 minutes while servers are patched.
Mar 6, 14:51 NZDT