Voyager Service Status

All Systems Operational

Core Network & Services Operational
Connectivity Operational
DSL Broadband Operational
Fibre Broadband Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Broadband Network Maintenance - TFF New Plymouth Handover Jul 16, 2026 23:00 - Jul 17, 2026 06:00 NZST

Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Posted on Jul 09, 2026 - 17:47 NZST
Jul 11, 2026

No incidents reported today.

Jul 10, 2026
Resolved - This incident has been resolved.
Jul 10, 23:15 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.

Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.

This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.

We apologize for any inconvenience and appreciate your patience and understanding.

Jul 10, 14:45 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.

Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.

This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.

We apologize for any inconvenience and appreciate your patience and understanding.

Jul 10, 14:21 NZST
Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 26, 19:24 NZST
Completed - The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 26, 19:31 NZST
Completed - The scheduled maintenance has been completed.
Jul 9, 17:49 NZST
Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 30, 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 30, 15:06 NZST
Completed - The scheduled maintenance has been completed.
Jul 9, 17:48 NZST
Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 30, 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 30, 15:02 NZST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Jun 30, 2026
Completed - The scheduled maintenance has been completed.
Jun 30, 10:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus is undertaking software upgrade work which will affect some of our Auckland and Wellington Region fiber Broadband connections.
Services may experience up to 60 minutes of disruption during the planned maintenance window. Chorus Reference : CRQ000613863016 .
For any connectivity issues following above planned work, please contact our support team at 0800 477 333.

Jun 29, 17:37 NZST
Jun 29, 2026
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.