Vendor has implemented a fix for the non-critical issue. Voice engineers have confirmed it was a successful resolution. The scheduled maintenance has been completed.
Jan 21, 23:01 NZDT
Update: Vendor is still investigating the non-critical isolated issues.
Jan 21, 14:50 NZDT
All VVP services are working now, apart for a few non-critical isolated issues. We are continuing to work through these issues.
Jan 21, 12:33 NZDT
VVP portal is been resolved and should be working for most customers. If any issues please try again in 5 minutes.
Jan 21, 09:13 NZDT
All calls have been restored. We are still having some portal issues, which we are working on.
Jan 21, 08:04 NZDT
All VVP zones have been updated, however we are having some database syncing issues which we are currently working on.
Jan 21, 06:41 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 23:00 NZDT
This rolling upgrade will take up to 24 hours to complete. However, it will be almost 100% transparent to most users. If a call should be affected, as an individual node is upgraded, a subsequent call proceeds as normal.
The upgrade adds new features and performance improvements as well as several bug fixes.
Jan 13, 13:38 NZDT