Voyager Service Status
Planned Network Maintenance – Auckland Queen Street DC
Verifying - Verifying that all aspects of service is functional.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connect at this location may experience upto 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 21, 2026 - 03:24 NZST
Update - Maintenance in progress.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connect at this location may experience upto 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 20, 2026 - 22:21 NZST
In progress - Maintenance in progress.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connects at this location may experience 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 20, 2026 - 22:20 NZST
Broadband Network Maintenance - TFF New Plymouth Handover
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jul 16, 2026 23:00 - Jul 17, 2026 06:00 NZST
Core Network & Services Operational
Connectivity Under Maintenance
DSL Broadband Under Maintenance
Fibre Broadband Under Maintenance
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 23, 2026

No incidents reported today.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Unresolved incident: Planned Network Maintenance – Auckland Queen Street DC.

Jul 20, 2026
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Unresolved incident: Broadband Network Maintenance - TFF New Plymouth Handover.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
Degraded International Service - DDoS Attack
Resolved - This incident has been resolved.
Jul 12, 16:32 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Degraded service when connecting to some international services
Jul 12, 13:18 NZST
Jul 11, 2026

No incidents reported.

Jul 10, 2026
plesk-lnx02.1stdomains.net.nz emergency maintainance
Resolved - This incident has been resolved.
Jul 10, 23:15 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.

Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.

This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.

We apologize for any inconvenience and appreciate your patience and understanding.
Jul 10, 14:45 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.

Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.

This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.

We apologize for any inconvenience and appreciate your patience and understanding.
Jul 10, 14:21 NZST
Jul 9, 2026
Broadband Network Maintenance - TFF New Plymouth Handover
Completed - The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 26, 19:24 NZST
Broadband Network Maintenance - TFF New Plymouth Handover
Completed - The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 26, 19:31 NZST
Broadband Network Maintenance - Mount Eden
Completed - The scheduled maintenance has been completed.
Jul 9, 17:49 NZST
Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:06 NZST
Broadband Network Maintenance - Dunedin
Completed - The scheduled maintenance has been completed.
Jul 9, 17:48 NZST
Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:02 NZST
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