Voyager Service Status

All Systems Operational

Core Network & Services Operational
Connectivity Operational
DSL Broadband Operational
Fibre Broadband Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Mail Services Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 11:23 NZST
Update - Maintenance in progress.
Symptoms: Users may need to re-login to their webmail.
Aug 3, 10:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Users may need to re-login to their webmail.
Jul 27, 10:02 NZST

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Partial outage on VPS hosting
Resolved - This incident has been resolved.
Aug 4, 09:40 NZST
Update - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Update 19:21 – Engineers have confirmed the issue is now fully resolved and will continue to closely monitor the hardware node.
Aug 3, 19:24 NZST
Update - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Aug 3, 19:21 NZST
Update - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Aug 3, 19:20 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Aug 3, 19:18 NZST
Update - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Aug 3, 18:30 NZST
Update - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
Aug 3, 14:01 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
Aug 3, 13:04 NZST

Aug 3, 2026

Planned Outage - Queen Street
Completed - The scheduled maintenance has been completed.
Aug 3, 09:56 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 31, 02:57 NZST
In progress - Maintenance in progress.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 30, 22:08 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 23, 13:31 NZST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Degraded Voyager services. Investigation in progress
Resolved - This incident has been resolved.
Jul 31, 17:13 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 13:39 NZST
Update - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 12:33 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 11:55 NZST

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

MariaDB Upgrade Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 06:46 NZST
Update - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 18:12 NZST
Update - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 18:09 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 14:59 NZST

Jul 27, 2026

Virtuozzo Cloud Server Outage
Resolved - This incident has been resolved.
Jul 27, 18:08 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some customer Cloud Servers may be unavailable.
Jul 27, 14:13 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some customer Cloud Servers may be unavailable.
Jul 27, 13:11 NZST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

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