In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled. Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jul 16, 202623:00 - Jul 17, 202606:00 NZST
Core Network & Services
Operational
Connectivity
Under Maintenance
DSL Broadband
Under Maintenance
Fibre Broadband
Under Maintenance
Dark Fiber Services
Operational
Layer 2 Backhaul
Operational
IP Routing
Operational
Hosting
Operational
Domains
Operational
Email
Operational
VPS
Operational
Website Hosting
Operational
MSSQL Shared Hosting
Operational
Cloud Servers / Virtual Data center
Operational
Dedicated Servers
Operational
Backup Services
Operational
DNS Services
Operational
Metro Storage
Operational
Voice
Operational
Voice Platform
Operational
Calling
Operational
SMS services
Operational
Managed Services
Operational
Managed Services
Operational
Datacenters
Operational
Applications
Operational
Websites
Operational
Partner Portal
Operational
Other Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 18, 2026
No incidents reported today.
Jul 17, 2026
No incidents reported.
Jul 16, 2026
Unresolved incident: Broadband Network Maintenance - TFF New Plymouth Handover.
Resolved -
This incident has been resolved.
Jul 12, 16:32 NZST
Monitoring -
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: Degraded service when connecting to some international services
Jul 12, 13:18 NZST
Resolved -
This incident has been resolved.
Jul 10, 23:15 NZST
Monitoring -
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.
Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.
This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.
We apologize for any inconvenience and appreciate your patience and understanding.
Jul 10, 14:45 NZST
Investigating -
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: Please be advised that plesk-lnx02.1stdomains.net.nz will undergo a scheduled reboot to perform maintenance and address a disk-related issue identified on the server.
Expected Impact: Services hosted on plesk-lnx02.1stdomains.net.nz will be temporarily unavailable during the maintenance window.
This maintenance is required to perform filesystem checks and ensure the integrity and stability of the server's storage. We will restore services as soon as the maintenance has been completed and verified.
We apologize for any inconvenience and appreciate your patience and understanding.
Jul 10, 14:21 NZST
Completed -
The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:00 NZST
Scheduled -
Maintenance has been scheduled. Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 26, 19:24 NZST
Completed -
The scheduled maintenance has been completed.
Jul 9, 17:50 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 NZST
Scheduled -
Maintenance has been scheduled. Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 26, 19:31 NZST
Completed -
The scheduled maintenance has been completed.
Jul 9, 17:49 NZST
Update -
Maintenance has been scheduled. Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
Chorus Reference : CRQ000613868398
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:11 NZST
Scheduled -
Maintenance has been scheduled. Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
Chorus Reference : CRQ000613868398
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:06 NZST
Completed -
The scheduled maintenance has been completed.
Jul 9, 17:48 NZST
Update -
Maintenance has been scheduled. Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
Chorus Reference : CRQ000613865598
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:11 NZST
Scheduled -
Maintenance has been scheduled. Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.
Chorus Reference : CRQ000613865598
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 15:02 NZST