Partial outage on VPS hosting

Incident Report for Voyager

Resolved

This incident has been resolved.
Posted Aug 04, 2026 - 09:40 NZST

Update

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Update 19:21 – Engineers have confirmed the issue is now fully resolved and will continue to closely monitor the hardware node.
Posted Aug 03, 2026 - 19:24 NZST

Update

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Posted Aug 03, 2026 - 19:21 NZST

Update

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Posted Aug 03, 2026 - 19:20 NZST

Monitoring

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Posted Aug 03, 2026 - 19:18 NZST

Update

We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
18:30: Please be advised that affected customers have been notified of this incident via email notification.
Posted Aug 03, 2026 - 18:30 NZST

Update

We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
14:00: Engineers continue to investigate. Further updates posted as they come to hand.
Posted Aug 03, 2026 - 14:01 NZST

Investigating

We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some VPS services may not be accessible. Engineers investigating as a matter of urgency.
Posted Aug 03, 2026 - 13:04 NZST
This incident affected: Hosting (VPS).