International SMS Delivery Issue

Incident Report for Voyager

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 08:07 NZST

Update

Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Posted Sep 12, 2025 - 08:06 NZST

Monitoring

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: SMS delivery for subset of International numbers will fail.
Posted Sep 12, 2025 - 08:05 NZST

Update

We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: SMS delivery for subset of International numbers will fail.
Posted Sep 10, 2025 - 09:04 NZST

Update

Update - We are continuing to work on a fix for this issue.
Posted Sep 10, 2025 - 09:02 NZST

Identified

We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: SMS delivery for subset of International numbers will fail.
Posted Sep 10, 2025 - 08:58 NZST
This incident affected: Voice (SMS services).