Planned outage -TFF new Plymouth Handover migration

Scheduled for Jun 2, 23:00 NZST  -  Jun 3, 06:00 NZST

Scheduled

Maintenance has been scheduled.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Posted May 22, 2026 - 16:28 NZST
This scheduled maintenance affects: Core Network & Services and Connectivity (Fibre Broadband).