Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 05, 2026 - 22:00 NZDT
Scheduled
Maintenance has been scheduled. Symptoms: Your internet or phone service may drop out for up to 1 hour at some point during your areas maintenance window (10:00pm to 6:00am): Hamilton: Monday 5 October
Tauranga / Bay of Plenty: Tuesday 6 October
New Plymouth / Taranaki: Wednesday 7 October
Whanganui / Manawatu-Whanganui: Thursday 8 October
This affects Bitstream, Baseband and Hyperfibre services. Only the area listed for each night is affected. Recommended user actions: No action needed. Services should reconnect on their own when work has been completed. If you are still offline following allocated work hours, please reboot your modem and contact support if issues are still experienced.
Posted Oct 05, 2026 - 16:44 NZDT
This scheduled maintenance affects: Connectivity (Fibre Broadband).