Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. An incident summary will be published soon. Thank you for your patience!
Posted Aug 06, 2025 - 11:55 NZST
Monitoring
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Posted Aug 05, 2025 - 16:17 NZST
Update
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are currently experiencing an outage on our radius authentication platform which is affecting broadband PPPoE and IPoE users. We are actively investigating the root cause of this issue. No ETA for resolution at this stage.
Posted Aug 05, 2025 - 15:28 NZST
Update
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are currently experiencing an outage on our radius authentication platform which is affecting broadband PPPoE and IPoE users. We are actively investigating the root cause of this issue. No ETA for resolution at this stage.
Posted Aug 05, 2025 - 15:13 NZST
Update
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are currently experiencing an outage on our radius authentication platform which is affecting broadband PPPoE and IPoE users. We are actively investigating the root cause of this issue. No ETA for resolution at this stage.
Posted Aug 05, 2025 - 14:40 NZST
Investigating
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are currently experiencing an outage on our radius authentication platform which is affecting broadband PPPoE and IPoE users. We are actively investigating the root cause of this issue. No ETA for resolution at this stage.
Posted Aug 05, 2025 - 14:29 NZST
This incident affected: Connectivity (DSL Broadband, Fibre Broadband).