Voyager Voice - Degraded Call Quality

Incident Report for Voyager

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 12:02 NZDT

Update

Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Posted Mar 20, 2026 - 12:01 NZDT

Monitoring

The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Posted Mar 20, 2026 - 10:35 NZDT

Identified

We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: Users may experience intermittent poor call quality.
Posted Mar 20, 2026 - 10:18 NZDT

Investigating

We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Users may experience intermittent poor call quality.
Posted Mar 20, 2026 - 10:09 NZDT
This incident affected: Voice (Voice Platform, Calling).