Broadband Network Maintenance - New Plymouth Handover

Scheduled Maintenance Report for Voyager

Completed

The scheduled maintenance has been completed.
Posted Sep 02, 2025 - 00:05 NZST

Update

Maintenance completed successfully.
Posted Sep 02, 2025 - 00:04 NZST

In progress

Maintenance in progress.
Symptoms: Voyager is carrying out maintenance in accordance with one of our carriers' planned work, which will impact some of our New Plymouth region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Sep 01, 2025 - 22:51 NZST

Scheduled

Maintenance has been scheduled.
Symptoms: Voyager is carrying out maintenance in accordance with one of our carriers' planned work, which will impact some of our New Plymouth region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Aug 22, 2025 - 13:23 NZST
This scheduled maintenance affected: Connectivity (DSL Broadband, Fibre Broadband).