Maintenance has been scheduled. Symptoms: One of our Backhaul providers will be performing emergency network maintenance on the New Plymouth Handover, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Feb 11, 2026 - 15:23 NZDT
Update
Maintenance has been scheduled. Symptoms: One of our Backhaul providers will be performing emergency network maintenance on the New Plymouth Handover, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Feb 11, 2026 - 15:21 NZDT
Scheduled
Maintenance has been scheduled. Symptoms: One of our Backhaul providers will be performing emergency network maintenance on the New Plymouth Handover, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.
During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted Feb 11, 2026 - 15:20 NZDT
This scheduled maintenance affects: Connectivity (Fibre Broadband).