Notice of Planned Software Upgrade - Group 9

Scheduled for Apr 28, 23:00 NZST - Apr 29, 05:00 NZST

Scheduled

Maintenance has been scheduled.
Symptoms: We will be carrying out a scheduled Software upgrade on our Network Edge routers. This upgrade requires the routers to be rebooted, and as a result, services terminating these routers may experience downtime of up to 2 x 30 minutes.

Posted Apr 20, 2026 - 08:46 NZST

This scheduled maintenance affects: Connectivity (DSL Broadband, Fibre Broadband, Dark Fiber Services, Layer 2 Backhaul, IP Routing) and Voice (Calling).