Voyager Service Status

All Systems Operational

Core Network & Services ? Operational
Connectivity Operational
DSL Broadband ? Operational
Fibre Broadband ? Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains ? Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform ? Operational
Calling ? Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal ? Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voice Core Server OS Updates - Batch 2 (Rescheduled) Dec 5, 2025 22:00 - Dec 6, 2025 04:00 NZDT

Maintenance has been scheduled.
Symptoms: During this lengthy maintenance period, customers may experience dropped calls as core servers are restarted. Calls will failover to redundant servers.
Recommended user actions: If a call is dropped, the next call attempt will proceed on a redundant server.
Posted on Nov 25, 2025 - 15:30 NZDT

2degrees Broadband Network Maintenance - Network Tasman Handover Dec 10, 2025 23:00 - Dec 11, 2025 06:00 NZDT

Maintenance has been scheduled.
Symptoms: One of our providers will be performing a network software upgrade on Christchurch Backhaul, which will impact our Network Tasman handover connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Posted on Nov 24, 2025 - 16:11 NZDT
Nov 26, 2025

No incidents reported today.

Nov 25, 2025
Partial Windows Shared Hosting
Resolved - This incident has been resolved.
Nov 25, 16:32 NZDT
Update - Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Nov 25, 16:31 NZDT
Update - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 14:27 NZDT
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 14:26 NZDT
Identified - We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 14:19 NZDT
Update - We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 14:18 NZDT
Update - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 13:35 NZDT
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: We are experiencing issues with one of our Windows based Shared Hosting servers. Some customers may experience intermittent access as Engineers work to resolve the issue.
Nov 25, 13:34 NZDT
[CANCELLED] Voice Core Server OS Updates - Batch 2 (Rescheduled)
Completed - The scheduled maintenance has been completed.
Nov 25, 15:27 NZDT
Update - This scheduled maintenance has been cancelled. A new event will be created if maintenance needs to be rescheduled.
Nov 25, 15:26 NZDT
Scheduled - Maintenance has been scheduled.
Symptoms: During this lengthy maintenance period, customers may experience dropped calls as core servers are restarted. Calls will failover to redundant servers.
Recommended user actions: If a call is dropped, the next call attempt will proceed on a redundant server.
Nov 25, 15:24 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 NZDT
Scheduled - Maintenance has been scheduled.
Symptoms: During this lengthy maintenance period, customers may experience dropped calls as core servers are restarted. Calls will failover to redundant servers.
Recommended user actions: If a call is dropped, the next call attempt will proceed on a redundant server.
Oct 29, 14:30 NZDT
Emergency Patching - Windows
Completed - The scheduled maintenance has been completed.
Nov 25, 02:40 NZDT
Update - Maintenance completed successfully.
Nov 25, 02:39 NZDT
In progress - Maintenance in progress.
Symptoms: Some websites hosted on Windows Shared Hosting and MSSQL will be intermittently available following an emergency patching cycle.
Nov 24, 22:06 NZDT
Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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