In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 2026 - 10:00 NZDT
Scheduled - Maintenance has been scheduled. Symptoms: Between January 12th - January 16th, we’ll be upgrading our Wellington Handover from 10G to 100G. This is part of our ongoing investment in network capacity to support future growth and ensure we continue delivering robust and scalable services.
Broadband customers may experience an outage of up to 5 minutes between 6:00 AM and 9:00 AM on one of the days during this window. Recommended user actions: In some cases, end users may need to reboot their routers following the outage to restore connectivity.
Jan 12, 202610:00 - Jan 16, 202609:00 NZDT
Resolved -
This incident has been resolved.
Jan 5, 08:19 NZDT
Update -
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Jan 5, 08:19 NZDT
Monitoring -
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Jan 5, 06:45 NZDT
Update -
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more.
Jan 5, 05:25 NZDT
Investigating -
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more.
Jan 5, 05:24 NZDT