Voyager Service Status
Verifying - Verifying that all aspects of service is functional.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.

Jun 02, 2026 - 23:53 NZST
In progress - Maintenance in progress.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.

Jun 02, 2026 - 22:46 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.

Jun 2, 2026 23:00 - Jun 3, 2026 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of Network Tasman Migrations to Enable Networks, Enable will be migrating services to Enable’s Access Network. This outage will occur with a 30 min outage during the above planned migration window as mentioned. A restart of Router is advised post outage.

Apr 20, 2026 23:00 - May 11, 2026 06:00 NZST
Core Network & Services Operational
Connectivity Operational
DSL Broadband Operational
Fibre Broadband Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 19, 2026

No incidents reported today.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Resolved - This incident has been resolved.
Jun 17, 09:29 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Engineers are working to resolve an intermittent performance issue with the URL Redirector.

Jun 16, 16:52 NZST
Jun 16, 2026
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Completed - The scheduled maintenance has been completed.
Jun 11, 13:34 NZST
Update - Maintenance in progress.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our Whanganui Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 9, 23:04 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our Whanganui Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.

Jun 3, 17:51 NZST
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.