Voyager Service Status
Broadband Network Maintenance - TFF New Plymouth Handover
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 01, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 15 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jul 1, 2026 23:00 - Jul 2, 2026 06:00 NZST
Broadband Network Maintenance - TFF New Plymouth Handover
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 2026 - 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region UFB customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 2026 23:00 - Jul 1, 2026 06:00 NZST
Core Network & Services Operational
Connectivity Under Maintenance
DSL Broadband Operational
Fibre Broadband Under Maintenance
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Broadband Network Maintenance - Dunedin Jul 6, 2026 19:00 - Jul 7, 2026 02:00 NZST

Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 2026 - 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Dunedin Fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613865598

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 2026 - 15:02 NZST

Broadband Network Maintenance - Mount Eden Jul 8, 2026 19:00 - Jul 9, 2026 02:00 NZST

Update - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 2026 - 15:11 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus will be performing software upgrade which will impact our Mount Eden fiber Broadband connections. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

Chorus Reference : CRQ000613868398

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jun 30, 2026 - 15:06 NZST
Jul 4, 2026

No incidents reported today.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

Unresolved incident: Broadband Network Maintenance - TFF New Plymouth Handover.

Jun 30, 2026
Broadband Network Maintenance - Auckland, Wellington
Completed - The scheduled maintenance has been completed.
Jun 30, 10:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Chorus is undertaking software upgrade work which will affect some of our Auckland and Wellington Region fiber Broadband connections.
Services may experience up to 60 minutes of disruption during the planned maintenance window. Chorus Reference : CRQ000613863016 .
For any connectivity issues following above planned work, please contact our support team at 0800 477 333.
Jun 29, 17:37 NZST
Jun 29, 2026
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Planned outage -Network Tasman migration to Enable Networks 20/04/26
Completed - The scheduled maintenance has been completed.
Jun 26, 10:04 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of Network Tasman Migrations to Enable Networks, Enable will be migrating services to Enable’s Access Network. This outage will occur with a 30 min outage during the above planned migration window as mentioned. A restart of Router is advised post outage.
Apr 10, 16:46 NZST
Planned Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 00:38 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: We will be carrying out maintenance on our Internet peering policies to standardize network configurations and improve operational consistency.

This is a non-service-impacting activity, and no customer downtime or service disruption is expected during the maintenance window.
Jun 26, 00:12 NZST
Update - Maintenance in progress.
Symptoms: We will be carrying out maintenance on our Internet peering policies to standardize network configurations and improve operational consistency.

This is a non-service-impacting activity, and no customer downtime or service disruption is expected during the maintenance window.
Jun 25, 23:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: We will be carrying out maintenance on our Internet peering policies to standardize network configurations and improve operational consistency.

This is a non-service-impacting activity, and no customer downtime or service disruption is expected during the maintenance window.
Jun 24, 12:47 NZST
Jun 25, 2026
Jun 24, 2026
Planned outage -TFF new Plymouth Handover migration
Completed - The scheduled maintenance has been completed.
Jun 24, 12:39 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Jun 2, 23:53 NZST
In progress - Maintenance in progress.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
Jun 2, 22:46 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: As part of our ongoing network improvements, we will be performing a planned upgrade to the New Plymouth handover.
Scheduled Date: 02/06/2026
Start Time: 11:00 PM Expected Duration: Up to 60 minutes (two 30‑minute windows) Estimated Actual Impact: Approximately 25 minutes of downtime This maintenance will migrate all customers on our New Plymouth handover to our new New Plymouth handover. During the outage window, customers may experience loss of connectivity. Services will automatically restore once the migration is complete. We appreciate your understanding as we work to enhance network capacity and prepare for future service offerings.
May 22, 16:28 NZST
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

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