Planned Outage - Queen Street
Verifying - Verifying that all aspects of service is functional.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 31, 2026 - 02:57 NZST
In progress - Maintenance in progress.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 30, 2026 - 22:08 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: Voyager is carrying out Network infrastructure maintenance work at the Queen Street Datacentre.  

Customers will experience up to 2 x 30 minutes of downtime while we carry out this work. We apologise for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 30, 2026 23:00 - Jul 31, 2026 06:00 NZST
Core Network & Services Operational
Connectivity Operational
DSL Broadband Operational
Fibre Broadband Operational
Dark Fiber Services Operational
Layer 2 Backhaul Operational
IP Routing Operational
Hosting Operational
Domains Operational
Email Operational
VPS Operational
Website Hosting Operational
MSSQL Shared Hosting Operational
Cloud Servers / Virtual Data center Operational
Dedicated Servers Operational
Backup Services Operational
DNS Services Operational
Metro Storage Operational
Voice Operational
Voice Platform Operational
Calling Operational
SMS services Operational
Managed Services Operational
Managed Services Operational
Datacenters Operational
Applications Operational
Websites Operational
Partner Portal Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mail Services Maintenance Aug 3, 2026 08:00 - Aug 4, 2026 23:30 NZST

Maintenance has been scheduled.
Symptoms: Users may need to re-login to their webmail.
Posted on Jul 27, 2026 - 10:02 NZST

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

Degraded Voyager services. Investigation in progress
Resolved - This incident has been resolved.
Jul 31, 17:13 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 13:39 NZST
Update - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 12:33 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Degraded services - Engineering team are investigating as a matter of urgency.
Jul 31, 11:55 NZST

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

MariaDB Upgrade Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 06:46 NZST
Update - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 18:12 NZST
Update - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 18:09 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: During the maintenance window, websites or applications that use a database may experience a short interruption while the database service is upgraded and restarted.
Jul 27, 14:59 NZST

Jul 27, 2026

Virtuozzo Cloud Server Outage
Resolved - This incident has been resolved.
Jul 27, 18:08 NZST
Monitoring - The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience!
Symptoms: Some customer Cloud Servers may be unavailable.
Jul 27, 14:13 NZST
Investigating - We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more.
Symptoms: Some customer Cloud Servers may be unavailable.
Jul 27, 13:11 NZST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Shared Hosting
Resolved - This incident has been resolved.
Jul 24, 13:38 NZST
Identified - We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service.
Symptoms: Some shared hosting sites will be unavailable.
Jul 24, 13:24 NZST

Jul 23, 2026

Broadband Network Maintenance - TFF New Plymouth Handover
Completed - The scheduled maintenance has been completed.
Jul 23, 11:22 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 NZST
Scheduled - Maintenance has been scheduled.
Symptoms: One of our carriers will be performing software upgrade on one of their core network devices, which will impact our New Plymouth Region customers. This maintenance is necessary to enhance network performance and reliability.

During the maintenance window, services related to our handover may experience intermittent disruptions or a complete outage of up to 60 minutes.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or concerns, please don’t hesitate to contact our support team at 0800 477 333.
Jul 9, 17:47 NZST
Planned Network Maintenance – Auckland Queen Street DC
Completed - The scheduled maintenance has been completed.
Jul 23, 11:22 NZST
Verifying - Verifying that all aspects of service is functional.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connect at this location may experience upto 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 21, 03:24 NZST
Update - Maintenance in progress.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connect at this location may experience upto 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 20, 22:21 NZST
In progress - Maintenance in progress.
Symptoms: We are carrying out network infrastructure upgrade work at the Queen Street Datacentre. Customers who connects at this location may experience 2 x 30 minutes of downtime while we carry out this work. We apologize for any inconvenience this may cause and appreciate your understanding as we improve our infrastructure.
Jul 20, 22:20 NZST

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Jul 20, 2026

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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